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Frequently Asked Questions

 

What is your shipping Policy?

Original works of art and limited edition prints will be shipped via FedEx in 3-5 business days. We will contact you with the tracking information for your package and these must be signed for upon receipt.

What is your Policy on Returns/Exchanges/Refunds? 

Please let us know as soon as possible if you have any issues with your order. You can call the gallery anytime at 505-933-9315 and leave a message. We'll get back to you within 24 business hours.

How can I keep up with your new work?

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Catch us on Instagram @KD_Neeley.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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